Merchant FAQs

This is a listing of Frequently Asked Questions by Merchants who are planning to go online with @ltijara.com. If you have any further questions, please e-mail us and we shall respond to your queries. We shall be adding to this list of questions in due course.

Setting up with @ltijara.com to go online
What is a merchant?
What is a merchant Id?
How do I obtain a merchant id?
As a merchant, can I sell online without a merchant id?
Can @ltijara.com set up a merchant account for me?
What is a Terminal id?
Who supplies the terminal id?
How many customers can each merchant have?
Which currencies can a merchant trade in?


Credit card transactions with @ltijara.com
Which credit and debit cards are supported by @ltijara.com payment gateway?
What transaction types can @ltijara.com handle?
What does authorisation mean? 
What does settlement mean?
What does credit or refund mean?
What does reversal mean?
As a merchant can I refund a customer?
How do I perform a customer credit?
Does @ltijara.com perform any basic checking on the card details?
before passing on the transaction to the acquirer?
How do I know if a transaction has been successful?
What are the typical acquirer responses to authorisation requests?
What is the authorisation code for?
What is the authorisation transaction ref for?
What does the authorisation response from my acquirer mean?
What do floor and ceiling limits mean?
Does @ltijara.com offer payment with cashback?
How fast can @ltijara.com process transactions?
How secure is the @ltijara.com payment service?
(see Security FAQs as well)


Settlement processing
What happens if a customer cancels their order after settlement has taken place?
As a merchant how can I see what I owe @ltijara.com?
Does @ltijara.com keep any money from a transaction?
Does @ltijara.com keep customer credit card details?
How long does it take to for the merchant to get the money?